We have made quite a few upgrades within our new platform, MyZippyKid, making it easier to create and manage your WordPress sites. We still have a ton of updates in line, but we wanted to give you a quick update of the newest features available, below. Simpler and faster way to add sites We’re a… Read more »
Posts Categorized: zippykid
WordCamp San Francisco 2012
This past weekend, we attended WordCamp San Francisco, it’s the annual pilgrimage to San Francisco that a lot of WordPressers make, to learn about the state of the press, paradigms in the world of WordPress, and to party. The night before WordCamp, we threw a party with our friends at Range. A notable part of… Read more »
WordCamp San Francisco 2012: ZippyKid on the West Coast
Just a quick scheduling note for all of those avid ZippyKid readers out there. A good chunk of our team will be on the west coast this weekend for WordCamp San Francisco, doing our part to support the community (while having a fun time in the process.) If you’re in the area on Friday night,… Read more »
We’re Hiring or How to win an unlocked iPhone 5/6 and $3000 right before Christmas 2012
We’re hiring. For more details on the job listing see the bottom of this post. To find out about the iPhone 5/6 and $3000 stay here. ZippyKid has grown over the past two years by word of mouth. Everyone we’ve hired, and every customer that has switched to has, has done it because a friend… Read more »
A lot of sites are down – DNS issues as of July 23, 2012
As of 5:00 AM July 23, 2012, our DNS provider Zerigo is still down. Therefore a lot of our customer sites are not resolving. This is making it look like the servers are down. A better notification system? We thought about emailing you about this issue as it was happening, but we realized since the… Read more »
Measuring the speed of your WordPress site
This guest post is written by Josh Fraser, co-founder and CEO of Torbit. Torbit creates tools for measuring, analyzing and optimizing web performance. Torbit is available to enterprise customers of ZippyKid, or can be used independently to optimize WordPress. WordPress is a great platform. It was designed to be easy to use and extensible, unfortunately,… Read more »
WordPress 3.4 and ZippyKid
WordPress 3.4 is probably one week away from being released. Here’s a great summary of what to expect in the new version by Aaron Brazell. I wanted to give you guys a heads up on the upgrade process at ZippyKid. We’re ready, we’ve been running the latest version for the past few weeks, and we’re comfortable… Read more »
Database connection errors on May 16th 2012 – Explanation
Around 10:00AM PST, we started noticing a connectivity problem from our web servers to our database servers. We started investigating the issue, and got on the phone with Rackspace, to get a better idea of what was going on. After about an hour of being on the phone with them, we figured out the issue… Read more »
Our Net Promoter Score (NPS) results
Last week we sent out a survey to our customers, asking them if they would recommend us to other people. We got an astonishing amount of feedback on that. Apart from people taking the survey, I got a lot of emails back to me personally with details about what we’re doing right and wrong. In… Read more »
Explanation of recent outages over the past week for around 400 customers.
For the past week, around 400 customers have been affected by outages, or degraded service on one of our clusters. This cluster is under what’s known as a Slowloris attack, where good connections are being mixed up with bad connections. It’s a slower form of a DDoS (Distributed Denial of Service) attack. Symptoms of this… Read more »
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